People, if you’re emailing the technical support address because you have a problem with some software, here is a great example of what not to write:
I’m having a problem with the program.
While I’m sure some support technicians love Zen koans as much as the next guy, you might want to clarify exactly what problem you have running the program. All the above will lead to is another email where the support technician has to get back to you and ask what exactly the problem is.
October 20, 2008 at 4:58 pm
I am seaching for some idea to write in my blog… somehow come to your blog. best of luck. Eugene